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Investigating — New runs stuck in SUBMITTED (2026-11-04): Since approximately 13:39 UTC on November 4, 2026, new pipeline runs launched in Seqera Cloud are not reaching their compute environment and remain in the SUBMITTED state. This affects all organizations and cloud providers. Newly launched Studios may also fail to start.
Runs and Studios that were already running before 13:39 UTC are not affected. Self-hosted Seqera Platform Enterprise installations are not affected.
We have identified the cause and are working on a fix. This notice will be updated as the situation changes.
Runs that are currently queued should start automatically once the issue is resolved, so you do not need to cancel or relaunch them.
Seqera Enterprise (self-hosted) customers: The legacy distribution endpoint at cr.seqera.io/private is deprecated from Seqera Platform v26.1 onwards.
Only bug fixes for previous major releases will continue to be published there. New releases of Seqera Platform are available from cr.seqera.io/enterprise, which also contains all previous versions of Platform.
Seqera will provide updated credentials for the new endpoint — contact your Seqera representative, or reach out to the support team if you need access.
Customers using cloud.seqera.io are unaffected.
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